Wiz AI
Byju's Wiz AI
Byju's Wiz AI
Oct 2023 - Jan 2024
Oct 2023 - Jan 2024
Human interface design | Interaction design | Design systems | Research | Product strategy
Human interface design | Interaction design | Design systems | Research | Product strategy
A personalized tutor that assists students in navigating through their academic journey.
Whether it's homework, complex concepts, or preparatory questions, Wiz AI is equipped to offer detailed explanations, step-by-step solutions, and instant feedback.
Accommodate a wide range of subjects and academic levels, ensuring that every learner finds the support they need to excel. Beyond just providing answers.
A personalized tutor that assists students in navigating through their academic journey.
Whether it's homework, complex concepts, or preparatory questions, Wiz AI is equipped to offer detailed explanations, step-by-step solutions, and instant feedback.
Accommodate a wide range of subjects and academic levels, ensuring that every learner finds the support they need to excel. Beyond just providing answers.
Byju's Wiz AI
Byju's Wiz AI
Oct 2023 - Jan 2024
Oct 2023 - Jan 2024
Human interface design | Interaction design | Design systems | Research | Product strategy
Human interface design | Interaction design | Design systems | Research | Product strategy
A personalized tutor that assists students in navigating through their academic journey.
Whether it's homework, complex concepts, or preparatory questions, Wiz AI is equipped to offer detailed explanations, step-by-step solutions, and instant feedback.
Accommodate a wide range of subjects and academic levels, ensuring that every learner finds the support they need to excel. Beyond just providing answers.
A personalized tutor that assists students in navigating through their academic journey.
Whether it's homework, complex concepts, or preparatory questions, Wiz AI is equipped to offer detailed explanations, step-by-step solutions, and instant feedback.
Accommodate a wide range of subjects and academic levels, ensuring that every learner finds the support they need to excel. Beyond just providing answers.
Overview
Overview
Addressing the Gap in Instantaneous Doubt Clarification for Students.
Significant gap exists in providing effective doubt clarification for students, especially critical during exam preparations.
At Byju's, despite the availability of subject experts and mentors through Beyond The Lecture Approach (BTLA),
80% of students seeking instantaneous doubt resolution find current offerings inadequate.
The existing process is overly transactional, failing to accommodate the "back and forth" nature of doubt solving.
This affects learning outcomes and incurs unnecessary manual costs in Documentation of Communication (DoC) and Turnaround Time (ToD), highlighting an urgent need for a more dynamic and cost-effective solution.
Addressing the Gap in Instantaneous Doubt Clarification for Students.
Significant gap exists in providing effective doubt clarification for students, especially critical during exam preparations.
At Byju's, despite the availability of subject experts and mentors through Beyond The Lecture Approach (BTLA),
80% of students seeking instantaneous doubt resolution find current offerings inadequate.
The existing process is overly transactional, failing to accommodate the "back and forth" nature of doubt solving.
This affects learning outcomes and incurs unnecessary manual costs in Documentation of Communication (DoC) and Turnaround Time (ToD), highlighting an urgent need for a more dynamic and cost-effective solution.
Addressing the Gap in Instantaneous Doubt Clarification for Students.
Significant gap exists in providing effective doubt clarification for students, especially critical during exam preparations.
At Byju's, despite the availability of subject experts and mentors through Beyond The Lecture Approach (BTLA),
80% of students seeking instantaneous doubt resolution find current offerings inadequate.
The existing process is overly transactional, failing to accommodate the "back and forth" nature of doubt solving.
This affects learning outcomes and incurs unnecessary manual costs in Documentation of Communication (DoC) and Turnaround Time (ToD), highlighting an urgent need for a more dynamic and cost-effective solution.
Yet another Chat GPT for students
Yet another Chat GPT
for students
Byju's has a massive database with millions of questions, answers, and student data.
When you've got that kind of information at your fingertips, combined with some seriously smart AI, you can provide students with solutions that are tailored just for them. (Hence available only for premium subscribers)
All this combined with conversation style UI to give students the idea of talking to a tutor, differentiate it from yet another Chat GPT for students.
Byju's has a massive database with millions of questions, answers, and student data.
When you've got that kind of information at your fingertips, combined with some seriously smart AI, you can provide students with solutions that are tailored just for them. (Hence available only for premium subscribers)
All this combined with conversation style UI to give students the idea of talking to a tutor, differentiate it from yet another Chat GPT for students.
Byju's has a massive database with millions of questions, answers, and student data.
When you've got that kind of information at your fingertips, combined with some seriously smart AI, you can provide students with solutions that are tailored just for them. (Hence available only for premium subscribers)
All this combined with conversation style UI to give students the idea of talking to a tutor, differentiate it from yet another Chat GPT for students.
"I have a doubt"
"I have a doubt"
A student can ask doubt in three ways with Wiz AI.
With Keyboard text input.
Using Image OCR.
From the list of personalised questions at Wiz AI home page.
A student can ask doubt in three ways with Wiz AI.
With Keyboard text input.
Using Image OCR.
From the list of personalised questions at Wiz AI home page.
A student can ask doubt in three ways with Wiz AI.
With Keyboard text input.
Using Image OCR.
From the list of personalised questions at Wiz AI home page.
Important to show that student can generate the answer with Wiz AI or choose one from the Byju's library.
Business requirement is to highlight the Byju's library option more while making sure that AI option is accessible. (70% database and 30% AI)
Important to show that student can generate the answer with Wiz AI or choose one from the Byju's library.
Business requirement is to highlight the Byju's library option more while making sure that AI option is accessible. (70% database and 30% AI)
70-30 rule
70% of the response for students doubt should be from the Byju's database and the rest generated from Wiz AI
Reason: with the massive Byju's database, the response generated would be more beneficial to the users and cost effective to the org.
With a combination of 70% answers from Byju's database + 30% generated by AI, Wiz AI reduced the cost the total daily cost by 71%
User experience for Wiz AI was marked "Good" by 80% of the users.
70% of the response for students doubt should be from the Byju's database and the rest generated from Wiz AI
Reason: with the massive Byju's database, the response generated would be more beneficial to the users and cost effective to the org.
With a combination of 70% answers from Byju's database + 30% generated by AI, Wiz AI reduced the cost the total daily cost by 71%
User experience for Wiz AI was marked "Good" by 80% of the users.
70% of the response for students doubt should be from the Byju's database and the rest generated from Wiz AI
Reason: with the massive Byju's database, the response generated would be more beneficial to the users and cost effective to the org.
With a combination of 70% answers from Byju's database + 30% generated by AI, Wiz AI reduced the cost the total daily cost by 71%
User experience for Wiz AI was marked "Good" by 80% of the users.
What is photosynthesis?
5 Results Found
BYJU’S Library
Define Photosynthesis
BYJU’S Library
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
BYJU’S Library
What are reactants of photosynthesis?
BYJU’S Library
How does photosynthesis work?
BYJU’S Library
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Generate with AI
Ask Wiz...
0/300
What is photosynthesis?
Generate answer with AI
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Ask Wiz...
0/300
Generate answer with AI
What is photosynthesis?
Top Matches from BYJU’S Library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis? Explain the reactants using the equation for photosynthesis
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Generate with AI
Ask Wiz...
0/300
What is photosynthesis?
Generate answer with AI
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
What is photosynthesis?
Generate answer with AI
0/5
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
What is photosynthesis?
Generate with AI
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
What is photosynthesis?
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Ask Wiz...
0/300
option 1
Use CTA to show AI generated and list out the the library options
Important to show that student can generate the answer with Wiz AI or choose one from the Byju's library.
Business requirement is to highlight the Byju's library option more while making sure that AI option is accessible. (70% database and 30% AI)
Important to show that student can generate the answer with Wiz AI or choose one from the Byju's library.
Business requirement is to highlight the Byju's library option more while making sure that AI option is accessible. (70% database and 30% AI)
What is photosynthesis?
5 Results Found
BYJU’S Library
Define Photosynthesis
BYJU’S Library
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
BYJU’S Library
What are reactants of photosynthesis?
BYJU’S Library
How does photosynthesis work?
BYJU’S Library
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Generate with AI
Ask Wiz...
0/300
What is photosynthesis?
Generate answer with AI
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Ask Wiz...
0/300
Generate answer with AI
What is photosynthesis?
Top Matches from BYJU’S Library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis? Explain the reactants using the equation for photosynthesis
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Generate with AI
Ask Wiz...
0/300
What is photosynthesis?
Generate answer with AI
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
What is photosynthesis?
Generate answer with AI
0/5
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
What is photosynthesis?
Generate with AI
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
What is photosynthesis?
Search results from BYJU’s library
Define Photosynthesis
How do different pigments, such as chlorophyll and carotenoids, play a role in photosynthesis?
What are reactants of photosynthesis?
How does photosynthesis work?
What are the effects of environmental factors, such as light intensity and temperature, on photosynthesis?
Ask Wiz...
0/300
option 1
Use CTA for "Generate with AI" and list out the other options of Byju's library
Use CTA to show AI generated and
list out the the library options
Why these options were rejected:
Although the idea was to make "Generate with AI" option accessible and intuitive, in all these options, the CTA stands out more than the options from Byju's library which doesn't align with the business goals.
Why these options were rejected:
Although the idea was to make "Generate with AI" option accessible and intuitive, in all these options, the CTA stands out more than the options from Byju's library which doesn't align with the business goals.
Why these options were rejected:
Although the idea was to make "Generate with AI" option accessible and intuitive, in all these options, the CTA stands out more than the options from Byju's library which doesn't align with the business goals.
option 2:
Final Screen
This option satisfy all the product and business requirements.
Instead of separating the database and AI option, a balanced grouping will provide a better user experience.
This option satisfy all the product and business requirements.
Instead of separating the database and AI option, a balanced grouping will provide a better user experience.
This option satisfy all the product and business requirements.
Instead of separating the database and AI option, a balanced grouping will provide a better user experience.
Generating Answer, please wait!
Generating Answer, please wait!
Design for this section is highly depended on the tech+cost.
For a better user experience, it's natural to keep the latency to generate the answer as low as technically possible but on the other hand, lowering the latency also incur high cost.
Design for this section is highly depended on the tech+cost.
For a better user experience, it's natural to keep the latency to generate the answer as low as technically possible but on the other hand, lowering the latency also incur high cost.
Design for this section is highly depended on the tech+cost.
For a better user experience, it's natural to keep the latency to generate the answer as low as technically possible but on the other hand, lowering the latency also incur high cost.
Answer is being generated
Answer is being generated
In case user scroll downs, loader shows sticky behaviour
In case user scroll downs,
loader shows sticky behaviour
There are multiple steps involve to generate an answer in Wiz AI and after generating the initial answer, it goes through multiple reviews to insure quality of the answer and, around 6-8% of time the answer is updated.
All of these stages increase the latency for each answer which is then handled using loader, shimmer and streaming of text. (refer to the video above)
if an answer is update after an review, user get an option to refresh the answer.
Since the loader convey important information and prompt actions, we decided to keep it sticky whenever a user scroll through the answer to make sure they don't miss anything.
There are multiple steps involve to generate an answer in Wiz AI and after generating the initial answer, it goes through multiple reviews to insure quality of the answer and, around 6-8% of time the answer is updated.
All of these stages increase the latency for each answer which is then handled using loader, shimmer and streaming of text. (refer to the video above)
if an answer is update after an review, user get an option to refresh the answer.
Since the loader convey important information and prompt actions, we decided to keep it sticky whenever a user scroll through the answer to make sure they don't miss anything.
There are multiple steps involve to generate an answer in Wiz AI and after generating the initial answer, it goes through multiple reviews to insure quality of the answer and, around 6-8% of time the answer is updated.
All of these stages increase the latency for each answer which is then handled using loader, shimmer and streaming of text. (refer to the video above)
if an answer is update after an review, user get an option to refresh the answer.
Since the loader convey important information and prompt actions, we decided to keep it sticky whenever a user scroll through the answer to make sure they don't miss anything.
Another variation
Why this variation was dropped:
Updated solution might look like a glitch.
User does not know a new solution has come.
User might not realize there was a small change in a part of solution that they have already consumed.
Why this variation was dropped:
Updated solution might look like a glitch.
User does not know a new solution has come.
User might not realize there was a small change in a part of solution that they have already consumed.
Why this variation was dropped:
Updated solution might look like a glitch.
User does not know a new solution has come.
User might not realize there was a small change in a part of solution that they have already consumed.
Context is costly
Context is costly
You know how an AI chatbot like ChatGpt keeps track of your previous conversation and seamlessly use all that information to convey with you? ya that's very costly.
Solution: either drop this all together and make Wiz AI look like a fool or be creative and thinks of ways to allow users to ask follow up questions.
You know how an AI chatbot like ChatGpt keeps track of your previous conversation and seamlessly use all that information to convey with you? ya that's very costly.
Solution: either drop this all together and make Wiz AI look like a fool or be creative and thinks of ways to allow users to ask follow up questions.
You know how an AI chatbot like ChatGpt keeps track of your previous conversation and seamlessly use all that information to convey with you? ya that's very costly.
Solution: either drop this all together and make Wiz AI look like a fool or be creative and thinks of ways to allow users to ask follow up questions.
Answer is being generated
User can specify on which question they want to ask follow up on. This way Wiz doesn't need context of previous conversation to answer a question thus saving cost.
User can specify on which question they want to ask follow up on. This way Wiz doesn't need context of previous conversation to answer a question thus saving cost.
User can specify on which question they want to ask follow up on. This way Wiz doesn't need context of previous conversation to answer a question thus saving cost.
Other Variations we tried
Loved by all, business and users alike.
Wiz AI helped millions of students with their studies and it also helped the organization save cost too.
Wiz AI helped millions of students with their studies and it also helped the organization save cost too.
Wiz AI helped millions of students with their studies and it also helped the organization save cost too.
Projects
Projects
